aTalent: NEOT Oy – Customer Service & HSEQ Coordinator

Positionen kräver finska kunskaper.

Type: permanent, full-time
Location: Antinkatu 1, 00100 Helsinki
Application DL: 7.4.2024

North European Oil Trade Oy (NEOT) is strengthening its team with a new Customer Service & HSEQ Coordinator!

In this versatile role, you will be responsible for various aspects of the logistics chain, such as customer service, to ensure the best possible reliability. At the heart of your tasks on the customer service side will be the management of contacts with carriers, marketing companies and terminals, both by phone and especially by email. Your duties will also include coordinating quality issues and complaints, processing and editing orders and invoicing. In addition, you will update and produce reporting on topics such as HSEQ and other team needs.

The content of the role varies from day to day and requires the ability to adapt to changing situations. We also expect you to be hands-on and independent in tackling demanding customer service situations. Although our working environment is fast-paced, the role also involves a lot of routine tasks that are recurring on a monthly basis, for example around invoicing. As well as being flexible, the role requires attention to detail and diligence, as it is a responsible role with a high impact on the entire supply chain. You will be supported by a team of four people, but you will also work closely with the logistics department and, of course, with NEOT’s partners.

The position is full-time and permanent. We would like you to start as soon as possible. Regular travel is not required, but for visits within Finland it would be good if you have a driving licence and possibly your own car. The successful candidate will also be subject to a security clearance and a background check, including a drugs test.

We offer you:

  • An international and dynamic working atmosphere – NEOT combines the culture and working practices of a small and agile company with the benefits and support of a big company
  • The S Group offers extensive employee benefits, including comprehensive accident insurance, comprehensive occupational health care and ePassi for sports, culture and well-being benefits
  • In-depth induction and team support, colleagues are close to you and team spirit is high
  • The opportunity to work remotely part of the time
  • Work facilities right in the centre of Helsinki, in Kamppi, and a work community that enjoys working in the office on site

We hope you have:

  • An appropriate degree, for example in chemical engineering, logistics or business
  • Suitable previous experience in office work, for example in invoicing, order management or customer service
  • Flexible and resilient attitude and enthusiasm to work in a fast-paced environment to solve complex challenges
  • Excel skills, e.g. creating new reports is natural for you
  • Good Finnish and English language skills

We also value:

  • A background in logistics, chemical engineering or the energy industry through studies and/or work
  • Knowledge of Power BI


Great! Please send your CV and motivation letter in PDF format by 7 April 2024 at the latest via aTalent’s application system at: . In your application documents, please include your salary expectations and earliest possible start date. We do not accept applications by e-mail, but only process applications received via the application system.

For questions regarding the application process and timetables, please contact Anni Nurmi, Recruitment Manager (+358503042987, anni.nurmi[ät] The best time to reach her by phone is on Thu 28.3. at. 15.00 – 16.00 and Tue 2.4. at 9.00 – 10.00.

In this position you will be employed directly by our client company NEOT.

Company description

NEOT Group is involved in the wholesale of petroleum and bio-products. We supply fuel to the major Nordic service chains St1, ABC and Shell. We supply around 6 billion litres of transport fuels to more than 1 700 stations every year, fuel oil to hundreds of thousands of homes and businesses through distributors, and significant quantities of marine and aviation fuels. NEOT Group’s turnover in 2022 was around €9 billion. The parent company NEOT Oy is owned by SOK and St1 Nordic Oy. You can read more about the company at: