Job posts

SEB – Client Service Coordinator/Project Assistant at PWM&FO

Näringslivsutskottet | 13.09.2024

This position requires Finnish.

We are looking for a highly motivated team player to join our Private Wealth Management & Family Office team in Helsinki as a part-time Client Service Coordinator/Project Assistant. This position is fixed term until 31.3.2025, with working hours of appr. 20 hours per week.

Since SEB was founded in 1856, our focus on customers and long-term relationships has been at the heart of our success. We aim to drive positive change by providing capital to help everyone reach their goals and accelerate progress towards a sustainable tomorrow. As a leading financial services group in northern Europe, we’ll help you grow and empower you to take on more responsibility to create a real difference. Welcome to SEB.

About the role

You will play an important role in our team, focusing on delivering outstanding customer service to our PWM&FO clients. In this role, you will assist with various projects within the division, ensuring clients receive exceptional support. Your primary responsibility will be to facilitate smooth communication and provide comprehensive assistance to our clients, ensuring their needs are met effectively. Collaboration with other colleagues and SEB teams is essential to address client needs and concerns promptly.

To thrive in this role, we believe you have

• A strong focus on customer service and a keen interest in providing high-quality support.

• A collaborative and problem-solving mindset with a drive for self- and proactive learning. Your way of working is efficient and structured.

• Knowledge of M365 tools, and ability to learn new systems quickly.

• Excellent communication skills in spoken and written Finnish, Swedish and English.

• Bachelor’s degree in business (or equivalent) and a couple of years’ work experience within the financial sector. We also value your previous experience in customer service.

What we offer

• International opportunities and working environment

• Friendly and welcoming culture

• Encouraging work-life balance

• Extensive training and learning opportunities

We are 300 colleagues in Finland, working at our activity-based office in the centre of Helsinki. Our office is designed for us – to support good collaboration and wellbeing at work. We are proud of our high engagement and job satisfaction. At SEB you can combine the opportunities of an international organisation with the responsibility, flexibility and variety of tasks enabled by our relatively small and thus agile teams in Helsinki.

Do you want to be part of SEB?

Welcome to our inclusive culture, where our shared values inspire and uplift our team. We celebrate diversity and strive to ensure every employee feels seen, heard, and valued.

Since we select candidates continuously, feel free to send in your application today, but no later than 18 of September 2024. If you have questions about the position, please contact HR Business Partner Piia Koivula by email piia.koivula[at]seb.fi

Learn more about working at SEB here: https://seb.fi/tietoa-sebsta | SEB It is our fundamental belief that inclusion and diversity is crucial for our future success. We strive to have an inclusive, value-driven culture where employees feel valued, respected, and involved irrespective of who they are, what they believe or where they come from.